Are your belongings protected?

Content Insurance

What's it for?


If not already covered by your contents insurance, you may want to consider travel insurance for loss or damage to your personal belongings whilst travelling. For more information see Travel insurance.generally you'll be covered against theft and fire, and have the option to insure against damage you may cause by accident. It is always vital that you thoroughly read and understand the full policy terms and conditions. It covers the loss of or damage to the contents of your home. This includes your furniture, electrical goods and other items within your home. Some policies cover you for items you take outside, forexample cameras, jewellery and briefcases. Different policies offer different levels of cover but


What isn't covered?

 

Anything beyond the maximum amount your insurer says they will pay, and it may pay a maximum amount on single articles. You'll need to specify the value of the contents. Some companies have limits on the value of any one item under the general policy so you'll need to specify individual items such as expensive jewellery or camera equipment, for example. Your cover may also be affected or cancelled if you leave your home empty for a long period of time, or if you let it out. Damage to the building itself is also not covered; this needs to be covered separately with Buildings insurance – see Buildings insurance.


Keeping costs down

 

Most policies have a standard excess charge which means you agree to pay the first part of any claim, for

Many insurers will offer discounts if you have a burglar alarm, window locks or if you're a member of a Neighbourhood Watch scheme. You may also get a deal if you combine contents and buildings insurance. example the first £50 or £100. If you agree to pay a higher excess you might get a cheaper policy. 


Always compare what's covered by a policy, not just the price – the key policy information will help you do this. Some might be cheaper than others, but they may not offer the same level of protection.


Level of cover

 

Some contents insurance policies offer new for old. This means they'll replace old damaged appliances and possessions with new ones when you claim. 

Bear in mind that your premiums may increase the following year, or the insurance company may refuse to cover you for the same risk if it happens more than twice, for example.


Benefits can include:

 

  • Accidental Damage Cover

 

  • Credit Card Misuse

 

  • Deeds, registered bonds and personal documents

 

  • No Claims Discount

 

  • Domestic outbuilding contents (other than garages)

 

  • Door lock replacement

 

  • Frozen food

 

  • Garden

 

  • Gold, silver, jewellery and furs

 

  • Money

 

  • Seasonal / Wedding increase info

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 Heights Mortgages Ltd is an appointed representative of Mortgage Intelligence Ltd which is authorised and regulated by the Financial Conduct Authority under number 305330 in respect of mortgage, insurance, and consumer credit mediation activities only. Registered address; Unit B, 16 Holder Road, Aldershot, Hampshire, GU12 4RH. Registered in England & Wales under number 11391322.

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We always aim to provide if you live outside the United Kingdom or if you prefer not to deal directly with the Financial Ombudsman Service.) high-quality service to our customers. However, if you encounter any problems and we are unable to resolve them you can take your complaint to an independent Ombudsman. Our advice is covered under the Financial Ombudsman Service (http:/financial-ombudsman.org.uk/consumer/complaints.htm). You may be able to submit a claim through the  EU Online Dispute Resolution Platform (https://webgate.ec.europa.eu/odr/main/?event=main.home.show)